For local, state and federal agencies and public authorities
Find where AI can improve public service first.
Compare practical AI opportunities across internal work, research and decision support, constituent service and service design — using your own inputs on staff capacity, data readiness, human review and implementation difficulty.
Pick a workflow to inspect
Recurring reports from approved data
Rules-based assembly with AI-drafted narrative, staff reviewIllustrative: 5 hrs/week across a small teamIllustrative example: the same status report, the same cadence, from data already approved for use.
What repeats
- Pulling the same figures from approved systems on a fixed schedule.
- Building the same tables and period comparisons.
- Drafting the standard narrative explaining the changes.
What stays human
- Interpreting anything unusual.
- Approval before anything is published or sent to leadership.
Prerequisites
- A reliable, approved source for the figures.
- A named reviewer and approval step.
Next step in the assessment
In the assessment, map this work and give combined weekly hours across everyone who touches the report.
Your selection carries over. Loads shown here are illustrative examples, not measured benchmarks.
Why this work absorbs so much time
In agencies and public authorities, the hard part is rarely deciding whether AI is interesting. It is deciding where it is appropriate to start: which work repeats enough, draws on data the agency already holds, and can keep an accountable person reviewing the result.
WhereAI asks you to describe workflows and give aggregate estimates — hours, people, volumes. You do not need to upload case files or citizen records to build a map. It then compares opportunities side by side so you can see which pilot is realistic before anyone procures or builds anything.
Beyond automation
Work & operations
Internal work
Reports, intake, handoffs and re-keying between systems.
Decisions & intelligence
Research and decision support
Briefings, policy search and summaries that staff verify.
Customers & growth
Constituent service
Routine inquiries and status updates, with escalation to people.
Products & services
Service design
Improving how a public service is delivered, not just faster paperwork.
When AI is not worth it here
- Making or recommending eligibility, enforcement or other consequential determinations.
- Work that happens a few times a year — the setup outweighs the time returned.
- Processes where data is not approved for this use or not reliably recorded.
What stays with accountable staff
Consequential determinations. Eligibility, enforcement, benefits, licensing and similar decisions stay with accountable staff. WhereAI treats AI as help that prepares, drafts, summarizes or routes — with a person approving — never as the decision-maker.
Your agency's own processes. WhereAI is a planning tool. It does not certify compliance, approve procurement, guarantee savings or represent any agency's endorsement. Your legal, records, privacy and procurement rules still apply to whatever you decide to pilot.
Where AI helps vs. where staff decide
| AI can help prepare | Accountable staff decide |
|---|---|
| Drafting a recurring report from approved data | What the report concludes and who receives it |
| Summarizing background for a briefing | Policy positions and recommendations |
| Routing a routine inquiry and drafting a reply | Eligibility, enforcement and case outcomes |
| Summarizing and tagging internal requests | Priorities, assignments and approvals |
Government relations and public affairs teams
Firms and teams that work with government — government relations, public affairs, policy advisory — are a different track. In the assessment, choose Professional services and then the Government relations / public affairs specialty for monitoring, client alerts, policy memos and stakeholder-research options. The agency path on this page is for organizations that deliver public services.
Start with your own numbers
Planning estimates based on your inputs and WhereAI assumptions — not guaranteed savings or revenue.